Read Live User Guide

Updating Information for Multiple Students by Importing

You can use the import feature to quickly update existing students’ names, schools, student IDs, grades, passwords, and parent/guardian contact information. Only staff members in the Account Administrator and School Coordinator roles can import student data. Each import updates students in a single school.

To update student data by importing a CSV file:

  1. Open the following document to view directions and guidelines for formatting the data to import:
    pointer Importing Student Data (pdf)
  2. Export student data for a single school from your student management system.
  3. Edit the student data file so that it conforms to Read Live's requirements. A student in the file is considered a match to an existing Read Naturally Live student if the user ID or the email matches the database.
  4. Log in to the Read Live Staff Member Module.
  5. From the navigation menu, select Student Administration.
  6. On the Student Administration page, click Student Import
  7. On the Import Details page, click Browse. 
  8. Select the student data file to import.
  9. Select the school for the students in the data file, and click Next.
  10. On the Verify Import Records page, do one of the following:
    • If errors are detected, you must fix them before you can import the file. Hover over a highlighted cell to see the error, or click Print Error Log to get a complete list of errors in the file. Then cancel the import, address the errors, and try again.
    • If no errors are detected, verify that the data you are about to import is accurate. Then click Next.
  11. If some or all of the students in your file already exist in your Read Live account, you will be shown a list of duplicate students and asked how to handle them. In the list of duplicate students, cells are highlighted if the value in the file does not match the existing value in Read Live. Hover over a highlighted cell to see the corresponding value from the database. After checking the differences, either:
    • Choose Update existing students to change the existing students’ names, schools, student IDs, grades, passwords, and contact information to match the import file.
    • Choose Do Not Import to leave the existing students unchanged.
  12. Click Next and then confirm that you want to import the file. 
  13. Click OK to confirm that your import has been scheduled. You will receive an email when the import is complete.


  • A student in the file is considered a match to an existing student if the user ID or the email of a student matches the database.
  • Each imported student’s status is set to Active.
  • Each imported student’s school is set to the school selected at the start of the import. To import students for more than one school in your account, you need to import a separate file for each school.
  • If a student's data is updated to a new school as the result of an import, any existing license, lead teacher, and homeroom in the Read Live application will be removed. It will be necessary to assign a license and lead teacher at the student's new school for that student to continue working in Read Live.
  • The homeroom for imported students is typically set to Unassigned. For updated students who are not changing schools, the homeroom remains unchanged.

See Also


Please let us know what questions you have so we can assist. For Technical Support, please call us or submit a software support request.

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