Read Live User Guide

Resetting a Staff Member's Password

If a staff member forgets his or her password and cannot remember the answer to the security question, you can reset the staff member's password.

Permission to reset a staff member's password is based on role.

  • Account Administrators can reset any staff member's password.
  • School Coordinators can reset passwords for staff members in the School Coordinator, Teacher, and Read Live Assistant roles.
  1. Log in to the Staff Member Module.
  2. From the navigation menu, select Staff Member Administration.
  3. In the Reset Password column, click Reset for the staff member whose password you need to reset.
  4. An email with a new temporary password will automatically be sent to the staff member.

See Also


Please let us know what questions you have so we can assist. For Technical Support, please call us or submit a software support request.

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