If you have a student who is leaving the program, you can remove that student's license, making it available for use by a different student.
To remove the license from an individual student:
- Log in to the Staff Member Module.
- If you are a Teacher, from the navigation menu, select Student Setup.
If you are an Account Administrator or School Coordinator, from the navigation menu, select Student Administration and then click Student Setup. - Sort and filter the list of students to find the one from whom you want to remove the license.
- Click the student's last name.
- On the Student Details page, under License this student?, choose No.
- Click Save & Close. Now you can reassign this license to a different student.
As an Account Administrator or School Coordinator, you can remove licenses from more than one student at a time.
To remove licenses from a group of students:
- Log in to the Staff Member Module.
- From the navigation menu, select Student Administration, and then click Student Licensing.
- If necessary, under License students at..., select a school. The page shows a list of active students at the school.
- Sort and filter the list of students to find those from whom you want to remove licenses.
- Check the box next to the name of each student whose license needs to be removed.
- Click the Remove Licenses from Selected button at the top of the page.
- Click Yes to confirm the removal of the licenses.
Note
- Teachers cannot remove the licenses of students for whom they are not the lead teacher. If the License and Lead Teacher menus on the Student Details page are dimmed, the student's license must be removed either by the student's lead teacher or by an Account Administrator or School Coordinator.
