• Our Approach
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Support

SE v2 Support SE v2.1.3 Update: Install free updates to the SE v2.1.x Network Plus and Stand-Alone software. SE v2.1 Knowledgebase: Troubleshooting and technical how-to information for SE Network Plus. SE v2.0 FAQs: Get answers to common questions about SE v2.0. SE v2.0 Knowledgebase: Troubleshooting and technical how-to information for SE v2.0. SE v2.1 Video Demos: View these tutorial videos to learn more about SE. SE v2 Software Manuals: Print the manuals that ship with SE v2. SE v2.1.3 Network Plus database utilities need to be updated (Windows) SE support for Windows Vista SE support for Intel-powered Macintosh computers Creating a service account for RNSEServer (Windows servers only): Recommended for customers with Windows network installations. SE v1 Support Support for SE v1.x discontinued SE v1.6 FAQs: Get answers to common questions about SE v1.6. SE v1.6 Troubleshooting Charts: Read solutions for common problems with SE v1.6. SE v1.6 Update: Install a free update to the SE v1.x software. SE v1.6 Utilities: Download a free client installer, a log-out utility, and a data repair utility. SE v1.6 Software Manuals: Print the manuals that ship with SE v1.6.

Updates & Downloads Software Updates and Downloads: Available updates and downloads for SE v1.x, SE v2.x, and RFM. Document Center A one-stop center for viewing and printing sample stories, an order form, a newsletter, posters, parent letters, graphs, awards, manuals, and more. Go to Document Center RFBA Support RFBA v2.0.1 Update: Install free updates to stand-alone and network versions of RFBA v2.0. RFBA v2.0 Knowledgebase: Technical how-to information. Printing graphs from Macintosh computers RFBA v2.0 Software Guide: Explains how to install the RFBA software, set up and maintain information, and generate reports. RFBA Reports Overview RFM Support RFM FAQs: Get answers to common questions about the Reading Fluency Monitor. RFM v1.2 Update: Install a free update to the RFM 1.x software. RFM Software Guide: Explains how to install the RFM software, set up and maintain information, and generate graphs and reports. RFM First Edition Technical Information: Evidence of the reliability and validity of the procedures employed in the Reading Fluency Monitor. ME Decision Assistant Support ME Decision Assistant Knowledgebase: Troubleshooting and technical how-to information for ME Decision Assistant. ME Decision Assistant Manuals: Print the manuals that ship with ME Decision Assistant.