Troubleshooting Read Live Issues

 

Read Naturally Live: Reports can include extra, blank pages

1535 Views

Problem:

Sometimes when I generate a report in Read Naturally Live, it includes extra pages in the middle of the report.

Cause:

If the user's Print dialog includes options that add extra margins, headers, or footers on the printed page, the added elements can sometimes cause reports to include extra blank pages. The extra pages appear both on printouts and in saved PDF files. 

Solution:

After clicking Print on the generated report page, review options before sending the report to the printer. There may be extra settings under a "More settings" control or tab.

Turn off any settings which add extra elements or space to the printed page. 

Contact

Please let us know what questions you have so we can assist. For Technical Support, please call us or submit a software support request.

 
Click to refresh image