Knowledgebase

Read Live Issues

Read Live: Can’t log student out when already logged in :: Read Naturally Inc. (80 Views)

Read Live: Student exits to Login page after clicking Back button or swiping (712 Views)

Read Live: Text box disappears when trying to type a prediction, quiz-question answer, or retell (158 Views)

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RFBA Issues (discontinued)

RFBA: Locks up after selecting a passage (245 Views)

RFBA: Can't view detail reports for individual students (304 Views)

RFBA: When trying to assess students using software, stories are blank (231 Views)

RFM Issues (discontinued)

RFM: On a Mac, error 43 displays after entering license number (195 Views)

RFM: After entering score, graph doesn't display it correctly (240 Views)

ME Decision Assistant Issues (discontinued)

ME Decision Assistant: Unable to generate reports (281 Views)

SE v2.1 Issues (discontinued)

SE v2.1: Support has been discontinued (1 View)

SE v2.1: Can't create scheduled backup using database utilities (81 Views)

SE v2.1: Update fixes "Can't connect to MySQL server" error on Mac OS X clients (1459 Views)

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SE v2.0 Issues (discontinued)

SE v2.0: Error codes (1214 Views)

SE v2.0: The "rnse" password isn't working (689 Views)

SE v2.0: Client can't access SE server—server IP addresses don't match (692 Views)

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SE v1 Issues (discontinued)

SE v1: Student Stories problems (678 Views)

SE v1: Teacher Management problems (558 Views)

SE v1: Logistics problems (414 Views)

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