Knowledgebase

Read Live Issues

Read Live: Student exits to Login page after clicking Back button or swiping (452 Views)

Read Live: Text box disappears when trying to type a prediction, quiz-question answer, or retell (144 Views)

Read Live: No story text displayed for placement or benchmark assessment test (10477 Views)

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RFBA Issues (discontinued)

RFBA: Locks up after selecting a passage (242 Views)

RFBA: Can't view detail reports for individual students (301 Views)

RFBA: When trying to assess students using software, stories are blank (228 Views)

RFM Issues (discontinued)

RFM: On a Mac, error 43 displays after entering license number (191 Views)

RFM: After entering score, graph doesn't display it correctly (236 Views)

ME Decision Assistant Issues (discontinued)

ME Decision Assistant: Unable to generate reports (273 Views)

SE v2.1 Issues (discontinued)

SE v2.1: Support has been discontinued (1 View)

SE v2.1: Can't create scheduled backup using database utilities (75 Views)

SE v2.1: Update fixes "Can't connect to MySQL server" error on Mac OS X clients (1451 Views)

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SE v2.0 Issues (discontinued)

SE v2.0: Error codes (1192 Views)

SE v2.0: The "rnse" password isn't working (681 Views)

SE v2.0: Client can't access SE server—server IP addresses don't match (680 Views)

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SE v1 Issues (discontinued)

SE v1: Student Stories problems (656 Views)

SE v1: Teacher Management problems (548 Views)

SE v1: Logistics problems (409 Views)

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