Knowledgebase

Read Live Issues

Read Live: Cannot open "Importing Student Data" document (60 Views)

Read Naturally Live: Cannot open or print placement stories (62 Views)

Read Naturally Live: Cannot open or print Welcome Letter or Stories from the Students page (28 Views)

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RFBA Issues (discontinued)

RFBA: Locks up after selecting a passage (277 Views)

RFBA: Can't view detail reports for individual students (325 Views)

RFBA: When trying to assess students using software, stories are blank (249 Views)

RFM Issues (discontinued)

RFM: On a Mac, error 43 displays after entering license number (215 Views)

RFM: After entering score, graph doesn't display it correctly (260 Views)

ME Decision Assistant Issues (discontinued)

ME Decision Assistant: Unable to generate reports (308 Views)

SE v2.1 Issues (discontinued)

SE v2.1: Support has been discontinued (1 View)

SE v2.1: Can't create scheduled backup using database utilities (98 Views)

SE v2.1: Update fixes "Can't connect to MySQL server" error on Mac OS X clients (1513 Views)

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SE v2.0 Issues (discontinued)

SE v2.0: Error codes (1301 Views)

SE v2.0: The "rnse" password isn't working (716 Views)

SE v2.0: Client can't access SE server—server IP addresses don't match (763 Views)

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SE v1 Issues (discontinued)

SE v1: Student Stories problems (792 Views)

SE v1: Teacher Management problems (634 Views)

SE v1: Logistics problems (437 Views)

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