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Read Live

Read Live Roles

  1. How do I know what my assigned role is in Read Live?
  2. What are "lead teachers" in Read Live?
  3. What are the basic roles in Read Live?
  4. What is the difference between an Account Administrator and the Main Account Contact?
  5. How do we change the administrator of our Read Live account?

1. How do I know what my assigned role is in Read Live?

When you are logged into the Read Live Staff Member Module, click your name at the top of the page and then click My Profile to see your assigned role. 

If you are a student's lead teacher, you also have additional permissions for that student.

2. What are "lead teachers" in Read Live?

In Read Live, any role except Read Live Assistant may assume the special abilities of a lead teacher. Whenever a student is assigned a license to work in Read Live, he or she is also assigned a lead teacher.

Lead teachers make instructional decisions for the students whose licenses they hold.  For example, Read Naturally Live lead teachers may place, change story options, and generate Read Naturally Live reports for their students.

3. What are the basic roles in Read Live?

  • Account Administrators – Manages the Read Live account, schools, staff members, students, and licenses. Can import student data. Has global access to all students and reports within the account.
  • School Coordinator – Manages staff members, students, and licenses within a school. Can import student data. Has global access to all students and reports within the school.
  • Teacher – Can add, edit, and delete students. In Read Naturally Live, can conduct cold and hot timings for any student, determine whether a student meets the requirements for passing, and assign remedial actions for a student who does not pass.
  • Read Live Assistants – Assists teacher with administering Read Naturally Live curriculum. Can conduct cold and hot timings, determine whether a student meets the requirements for passing, and assign remedial actions for a student who does not pass.  Cannot see student data or edit student information.

4. What is the difference between an Account Administrator and the Main Account Contact?

A Read Live account can have multiple Account Administrators—staff members who have global access to all schools, staff members, and students within the account. Each account must designate one of these Account Administrators as the "Main Account Contact."  The Main Account Contact serves as Read Naturally's account contact; if we have account-specific information to share (such as license-expiration notices), this is the person we will contact.

Important!  Keep the Main Account Contact designation up-to-date within Read Live so your account does not miss out on important messages related to your program.

Any account administrator can update the Main Account Contact within Read Live. To update the Main Account Contact designation:

  1. From the navigation menu, select Account & School Administration
  2. From the Main Account Contact menu, select the name of the new Main Account Contact.
  3. Click Save.

5. How do we change the administrator of our Read Live account?

There can be many Account Administrators within each Read Live account, but each account must have one and only one “Main Account Contact.” The Main Account Contact is the person who is primarily responsible for the program—the person responsible for managing the account, managing renewals, etc. It is important to keep the Main Account Contact designation up to date, as your account may expire if you are not receiving renewal communications.

Note: You must have Account Administrator login credentials to add or change another’s role to Account Administrator. If you do not have these credentials, call or email Read Naturally Tech Support (800.788.4085 or support@readnaturally.com) to request assistance. Please note that Read Naturally will need to confirm that this is an authorized request prior to making any changes on your behalf.

Step 1: Make sure the appropriate person is an Account Administrator in the program.

Either:

  • Add a new staff member, selecting Account Administrator as the role; or
  • Change a current staff member to an Account Administrator as follows:
    1. From the navigation menu, select Staff Member Administration.
    2. Click the last name of the staff member. 
    3. Change the role of the staff member to Account Administrator.
    4. Click Save & Close.

Step 2: Set the Main Account Administrator in the program as follows:

  1. From the navigation menu, select Account & School Administration
  2. From the Main Account Contact menu, select the name of the new Main Account Contact.
  3. Click Save.
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