Software Edition v2.1 Knowledgebase


Software Requirements

SE 2.1 Workstation Requirements
SE 2.1 Server Requirements
Bandwidth Used by SE Network Plus
Using a Network Installation of Read Naturally SE 2 on a Novell NetWare Network
Using Read Naturally SE v2.1.x on Wireless LANs
SE Support for Intel-Powered Macintosh Computers
(Note: Mac OS 10.7 no longer supports Power PC applications, include SE 2.x Stand-Alone.)
Printing Graphs from Macintosh Computers


Troubleshooting

pointer Title bar in Read Naturally SE displays incorrect information
pointer Unable to launch SE client after setting up parental controls in Mac OS X
pointer Unable to log in due to SQL syntax error
pointer SE v2.1.3 Network Plus database utilities need to be updated (Windows)
pointer Unable to locate story files for level x.x
pointer Wrong story displays in student results
pointer Quiz results exceed 100% correct
pointer Importing grades with leading zeroes causes problems
pointer Unable to print stories or questions due to "path not found" error
pointer Words not playing in Cold Timing and Practice steps
pointer Program error when logging in to SE Network Plus as a student (Mac OS X)
pointer Unable to print all graphs in reports (Mac OS X)
pointer Unable to run reports in SE Network Plus 2.1.1
pointer SE 2.1 scheduled backup to a network location fails
pointer Wrong pictures display when printing stories
pointer Wrong icon displays on Mac OS X workstations after client installation
pointer SE Network Plus client experiences slow performance (Mac OS X)
pointer SE Network Plus client experiences slow performance (Windows)
pointer "Can't connect to MySQL server" error when logging in as a student
SE locks up


Installation and Setup

New Utility addresses issues with the SE v2.1.x client installer on Mac OS 10.7.x (Lion) servers
"Program may not have installed correctly" message after updating to v2.1.3
Why did I receive only five installation CDs and no level CDs with my SE Network Plus order?
pointer Windows installation of SE Network Plus (v2.1) fails on disc 5
pointer Installation of SE client software fails on Mac OS X: administrator privileges required
Critical permissions for SE v2.1.x Network Plus server files on Mac OS X
Apple Xserve and Mac OS X Permission Requirements for RNSE Server
How to prevent the Windows or Mac OS X firewall from blocking the SE client's access to the computer hosting the SE server software
How to set user permissions for Windows network installations
How to make sure a Windows server is configured to use a static IP address


Maintenance and Administration

New New database utilities for SE v2.1 network installations hosted on Mac OS 10.7.x (Lion) servers
Start/Stop utility for Mac OS X servers
How to prevent a server computer from going into a sleep state
pointer Scheduled backups recommended to protect student data
How to back up SE Network Plus data (school and district licenses)
How to back up and restore individual school databases in a district license version of SE Network Plus


Working With Students

pointer Is there a way to increase the font size in Read Naturally SE?
pointer Would it be beneficial for the students to continue to graph their results on paper even though the computer graphs them?
What can I do to help students using Read Naturally SE when they keep giving the wrong answers to the questions?
pointer When using Read Naturally SE with my first and second grade students, how should I handle students who do not type well?
How to promote students to another grade level in SE Network Plus
How to use the Spanish Series in Read Naturally SE
How to reset a story