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Software Edition v2.0 Knowledgebase


Software Requirements

SE 2.0 Workstation Requirements
SE 2.0 Server Requirements
Using a Network Installation of Read Naturally SE 2 on a Novell NetWare Network
Using Read Naturally SE v2.0.x on Wireless LANs
New SE Support for Intel-Powered Macintosh Computers
(Note: Mac OS 10.7 no longer supports Power PC applications.)
Printing Graphs from Macintosh Computers


Troubleshooting

pointer Quiz results exceed 100% correct
pointer Words not playing in Cold Timing and Practice steps
pointer Unable to print all graphs in reports (Mac OS X)
SE 2.0 Error Codes
Resetting multiple stories for a student results in data loss
Unable to create reports due to permissions error
Unable to locate story files for level x.x
SE locks up


Software Updates

Read Naturally SE 2.0.3 Update
Recommended updates and settings for Windows customers
How to update the RNSEServer service on Windows servers


Installation and Setup

pointer Installation of SE client software fails on Mac OS X: administrator privileges required
How to complete an SE 2 server installation manually on Mac OS computers
How to complete an SE 2 server installation manually on Windows computers
Apple Xserve and Mac OS X Permission Requirements for RNSE Server
How to make sure the server IP address in the SE client's preference file matches the address in the client's network settings
How to make sure the server IP address in the SE client's preference file matches the IP address in the Windows configuration
How to prevent the Windows or Mac OS X firewall from blocking the SE client's access to the computer hosting the SE server software
How to change the drive letter for the CD drive in the RNSEPrefs file
How to set user permissions for Windows network installations
How to set user permissions for Windows stand-alone installations
How to make sure a Windows server is configured to use a static IP address
How to create a service account for the RNSEServer service on Windows computers


Maintenance and Administration

How to make sure the SE server software is running
How to stop and start the RNSEServer service
How to prevent a server computer from going into a sleep state
DbError 363 — How to unlock the SE database in network installations
How to send the SE database files to Read Naturally technical support
How to reset a story
pointer How to back up SE 2.0.x data
How to delete the rn.ind file