Unable to locate story files for level x.x

Symptoms: When you try to log in as a student, the following message displays: "Unable to locate story files for level x.x".

Probable Cause: This message indicates one of two things:

  • In a network installation, it indicates that the story database file (file name ending in .vdb) has not been copied from the level CD to the server.
  • In a standalone installation, it indicates that you have two CD-ROM drives, and the drive with the level CD in it is not the one that SE is looking in.

Solution for a Network Installation with a Windows Server:
Manually copy the stories from the level CD to the Windows server by performing these steps:

  1. Insert a level CD into the CD-ROM drive of the server.
  2. Browse to the \Story Files\<level> folder on the CD.
  3. Copy the <level>.vdb file to the \Program Files\RNSEServer\RNSEServer\Databases folder on the server.

Solution for a Network Installation with a Mac OS X Server:
Manually copy the stories from the level CD to the Mac OS X server by performing these steps:

  1. Insert a level CD into the CD drive of the server.
  2. When the rnse2cd icon appears on the desktop, double-click it to open it.
  3. Open the StoryFiles folder, and then open the <level> folder.
  4. Copy the <level>.vdb file to the /Library/RNSEServer/Database folder on the hard drive of the server.

Solution for Standalone Installations (Windows and Macintosh):
Try inserting the level CD into the other CD-ROM drive, and then try logging in as a student again. If this same error occurs or the other CD-ROM drive is not working, contact Read Naturally Technical Support for further assistance.