Unable to view detail reports for individual students

Symptoms: With Internet Explorer 7 (IE 7) set as your default Web browser, you view the Oral Reading Results Report for a Grade and then click on a student's name in the Fluency Summary section. The student's Oral Reading Details Report should display, but nothing happens.

Probable Cause: This problem affects only RFBA users with IE 7 set as their default Web browser. The RFBA reports do not access the Internet, but the computer's default Web browser is used to view the RFBA reports. IE 7 does not support the link from the Oral Reading Results Report for a Grade to the Oral Reading Details Report for a Student.

Note that if an assessment is not yet recorded for a student, no Details Report is created for the student, so clicking on that student's name has no effect, regardless of which browser you are using.

Solution: At this time, there is no solution for this problem, only the following suggested workarounds:

  • You can view the student report by manually opening a file named StudentDetail.html in your Web browser. The file is typically in the following location: C:\Program Files\RFBA\Data\RFMReports\
    Year_2006-2007\Teacher_lastName_firstName\ 123_studentLastName_studentFirstName\StudentDetail.html

    The year, teacher's name, and student's name will vary, but the student report is always named StudentDetail.html.
    To quickly access the year folder, we recommend that you create a shortcut to the RFMReports folder and place it on your desktop. RFBA must be running in order to see the year folder, as it is a temporary folder and is deleted once you leave the Reports window in RFBA. To create the shortcut, open the C:\Program Files\RFBA\Data folder, right-click the RFMReports folder, and choose Create Shortcut. The shortcut should appear as a folder with a small arrow in the lower left corner. Copy the shortcut and paste it on your desktop.
  • You can uninstall IE 7, which automatically reverts Internet Explorer back to IE 6. The report links work correctly in IE 6.
  • You can set another Web browser (for example, Mozilla Firefox) as your default Web browser.