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Product Warranty and Return Policies
Defective or Damaged Audio CDs or Cassettes
Read Naturally's policy for replacing cassettes and audio CDs differs depending on whether the original audio CD or cassette you received from Read Naturally is defective or whether you or a student damaged the audio CD or cassette and would like a replacement.
| Defective Audio CDs/Cassettes | If an audio CD or cassette is defective when you receive it, you can return it to Read Naturally for a replacement. Mail the defective audio CD or cassette with a return address and description of the problem to: Read Naturally, 2945 Lone Oak Drive, Suite 190, Saint Paul, MN 55121 |
| Damaged Audio CDs/Cassettes | If you or a student lost or damaged an audio CD or cassette, and
you would like a replacement from Read Naturally, send a check or a
purchase order number to Read
Naturally or order it online. Be sure to specify both the level and the story numbers for each audio CD or cassette. Order replacement audio CDs online Order replacement cassettes online |
Cassette or Audio CD Albums
The audio CD and cassette albums are guaranteed for one year. If
they are defective within the first year of use, contact Read Naturally and we will send you a replacement. If an audio CD or cassette album is worn out after one year's use, you can purchase a
new one (with or without labels) from Read Naturally.
Order replacement audio CD albums WITH labels
Order replacement audio CD albums WITHOUT labels
Order replacement audio cassette albums WITH labels
Order replacement audio cassette albums WITHOUT labels
Timers
If you receive a timer that is defective, return it to Read Naturally within one year of purchase, and we will send a replacement.
Califone Products
The Califone #3132AV cassette player/recorder, #3112AV cassette player, #2924AV mono headphones, and #2924AVPS stereo headphones have one-year warranties. If you have a problem with your Califone cassette players, headphones, or personal CD players, call Califone at 1-800-722-0500. You should have the model and serial number ready when you call.
Software
You may return software CDs to Read Naturally only if the package of software CDs is unopened. Read Naturally does not accept returns of software if the seal on the CD package is broken.